Was AI used for the art?
Nope! We hired a fantastic freelance artist to make stunning original art. At Dungeon Decks we are committed to always work with human artist to make original and stunning artwork.
Last updated: March 27, 2024 12:16
How do I get my pre-campaign VIP reward?
If you placed a reservation during the pre-campaign your VIP Character Class Deck will automatically be added to your order. Be sure to enter the e-mail you used for your reservation in the Backerkit pledge manager survey when the relevant question comes up.
Last updated: March 27, 2024 12:16
Will there be a pledge manager?
Yes! We’re using Backerkit. You’ll get an email to fill out a survey about 2-3 weeks after the campaign finishes. Here you’ll give us your address and have a chance to add additional items to your pledge.
Last updated: March 27, 2024 12:16
How do I pay for shipping?
Shipping costs are not charged through Kickstarter. Instead, they will be calculated using Backerkit once we’ve sent out surveys and confirmed the dimensions and weights of the items. When you make your pledge, your receipt will show a charge of “$0.00 for shipping” – this is from Kickstarter. The actual shipping costs will be applied through Backerkit after the Kickstarter campaign ends.
Last updated: March 27, 2024 12:16
What is Kickstarter?
Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.
Last updated: March 27, 2024 12:16
When is my money collected?
Your money will be collected only after the project ends. If the project is cancelled for any reason, you won’t be charged.
Last updated: March 27, 2024 12:16
What payment methods can I use?
You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards. Kickstarter does not accept payments with PayPal.
Last updated: March 27, 2024 12:16
How do I pledge?
In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.
Last updated: March 27, 2024 12:16
What does it mean to back a project? (pledge)
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: March 27, 2024 12:16
Current Estimated Shipping Date: December 2024
Last Updated At: 08/02/24What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.